CENT is simple, Easy & secure

Frequently asked questions (FAQs) - About Cent wallet

What is Cent? 

Cent is a non-custodial decentralized finance (DeFi) wallet, which supports Ethereum, Celo & xDai. It is designed to make life easier for crypto & DeFi users.

What is non-custodial? is it secure?

Noncustodial means that users stay in possession and control of their crypto, this is achieved by storing users' private keys on their device. Unlike traditional wallets, which become a target for hackers due to large amounts of crypto in on one place, Cent removes the target off your back. No one else can access your private keys, not even us!

Does it work on iPhones? what about Android?

Cent is available for download on Google Play and Apple App Store. It works on iPhone, iPad and Android devices.

How can I reach you?

You can reach us at the email provided below. Alternatively, for a quicker response the creators of the Cent wallet can be contacted through Discord. For payments related issues please contact the appropriate business partner to quickly resolve any problems.

Who is it for?

The Cent wallet was created for DeFi users who want to waste less of their crypto on gas and use more of it for DeFi. With support for multiple networks, Cent allows users to access all of their crypto in one place.

Why should I use Cent?

Our philosophy is to make DeFi simple, easy and secure for users. We exist, so you don't have to do the work. We provide automatic cloud back up to ensure private keys are never lost. We've integrated 'Wallet Connect' to allow maximum freedom for DeFi users. Cent also supports multiple networks, ensuring DeFi stays economical.
Wanna see new features? write to us at [email protected].

Where can i use Cent?

Cent is available for download in over 170 countries and users can access over 300 cryptocurrencies through one of our three payment partners - RAMP or Transak.

What is Cent Finance? 

Cent finance is the company behind the Cent DeFi wallet, in other words the creators of this masterpiece.

Have more questions?

Reach us at [email protected]

FAQs - in app Purchases & payments

What are the payment options on Cent?

Instant bank payments

In selected countries we provide our best payment method - Easy bank transfer.It is faster and more convenient than other options and cheaper (fixed rate guaranteed) than other fast methods like card transactions. You can read more about Easy bank transfer here.

Debit card payments
We currently support debit cards issued by major banks across European Economic Area. We do not support prepaid cards, nor credit cards, however this may change in the future.

Apple Pay
The purchase process shouldn't take more than 5 minutes, although requires basic KYC for the first payment and is available to all EEA countries.

Manual bank transfer
We currently support SEPA and Faster payments manual bank transfers. This method is less convenient and slower than the other methods, but definitely the cheapest one. It is available to all holders of a EUR denominated bank account.These transfers take approximately 24 - 48 hours to complete.

Bank transfers should be sent from an account held in your own name and the transfer should clearly identify you as a sender.

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)

What countries is Cent available in ?

Cent is available in 150+ countries, the fastest processing from fiat to crypto is for the following.

🇦🇩 Andorra
🇦🇺 Australia
🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇨🇦 Canada
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czech Replubic
🇨🇿 Czechia
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇰 Hong Kong
🇭🇺 Hungary
🇮🇸 Iceland
🇮🇪 Ireland
🇮🇹 Italy
🇱🇻 Latvia
🇱🇮 Liechtenstein
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇲🇽 Mexico
🇲🇨 Monaco
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇲 SanMarino
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
🇬🇧 UnitedKingdom
🇺🇸 UnitedStates of America
🇻🇦 VaticanCity 

What are the fees on Cent?

Instant transfer transactions
1.99% per transactions up to 2,500 EUR
1.49% for transactions greater than 2,500 EUR (1.99% on 2500 EUR, then 1.49% on additional amount)

Debit card transactions

Apple Pay
2.9% per transaction

Manual transfer transactions
0.99% per transactions up to 2,500 EUR
0.49% per transactions greater than 2,500 EUR (0.99% on 2500 EUR, then 0.49% on additional amount)

Single European Payments Area (SEPA) Bank Transfer
1% per transaction up to 10,000 EUR (10 EUR minimum)

Minimum fee per transaction is 1.49 EUR.

We may apply an additional network processing fee of up to 0.5 EUR to cover blockchain transaction costs.

Payments in other currencies will be converted to the above rates.

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)

What banks support instant bank transfers on Cent?

If you are a member of any of the banks listed below and have their mobile app on your phone, we are able to complete KYC identity verification using your bank account data via open banking API. This process takes seconds, and no physical document is required.

 ·    Allied Irish Bank

·     Bank of Ireland 

·     Bank of Scotland 

·     Barclays

·     Danske Bank

·     First Direct

·     HSBC

·     Lloyds

·     Monzo

·     Nationwide

·     Natwest

·     Revolut

·     Royal Bank of Scotland

·     Santander

·     TSB Bank

·     Ulster Bank

How long are the transfer times on Cent?

Payments speeds differ depending on your method. Instant payments are the fastest but are only available to those in the EEA. Please check each of our payment partners, prior to purchase (RAMP or Transak).

Instant bank payments
GBP transactions: up to 2 minutes
EUR transactions: from 10-20 minutes up to one working day

Debit card payments
From 5 minutes up to one working day

Apple Pay 
From 5 minutes up to one working day

Manual bank payments
From 10-20 minutes up to two working days

Manual bank payments in the Single Euro Payments Area are settled in sessions -there are 5-6 sessions during the day, but not all banks use all sessions for payment processing. Usually, payments made before 12:00 noon are settled on the same day, while payments sent in the late afternoon or evening will settle on the next working day. Payments made on the weekend will be processed on the next working day or D+2. The speed of payment processing depends on the bank which sends the payment. There are banks which are processing SEPA transfers across border with a value date D+2, i.e. two full working days.

There is one exception to this - if the payment is made to the same bank you use, you may experience instant settlement. This is an exception, not a rule.

Please keep in mind that settlement times provided above are just an estimate based on our current experience and sometimes may be significantly longer due to the circumstances beyond our control.

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)

What fiat currencies are supported on Cent?

Instant bank payments

Debit card payments

Apple pay

Manual bank transfer

*Availability depends on your country and payment method. For troubleshootingplease visit our payment partners (RAMP or Transak)

What cryptocurrencies are supported on Cent?

Instant bank payments

Debit card payments

Apple pay

Manual bank transfer

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)