FAQs
What are the payment options on Cent?
Instant bank payments
In selected countries we provide our best payment method - Easy bank transfer. It is faster and more convenient than other options and cheaper (fixed rate guaranteed) than other fast methods like card transactions. You can read more about Easy bank transfer here.
Debit card payments
We currently support debit cards issued by major banks across European Economic Area. We do not support prepaid cards, nor credit cards, however this may change in the future.
Apple Pay
The purchase process shouldn't take more than 5 minutes, although requires basic KYC for the first payment and is available to all EEA countries.
Manual bank transfer
We currently support SEPA and Faster payments manual bank transfers. This method is less convenient and slower than the other methods, but definitely the cheapest one. It is available to all holders of a EUR denominated bank account. These transfers take approximately 24 - 48 hours to complete.
Bank transfers should be sent from an account held in your own name and the transfer should clearly identify you as a sender.
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
In selected countries we provide our best payment method - Easy bank transfer. It is faster and more convenient than other options and cheaper (fixed rate guaranteed) than other fast methods like card transactions. You can read more about Easy bank transfer here.
Debit card payments
We currently support debit cards issued by major banks across European Economic Area. We do not support prepaid cards, nor credit cards, however this may change in the future.
Apple Pay
The purchase process shouldn't take more than 5 minutes, although requires basic KYC for the first payment and is available to all EEA countries.
Manual bank transfer
We currently support SEPA and Faster payments manual bank transfers. This method is less convenient and slower than the other methods, but definitely the cheapest one. It is available to all holders of a EUR denominated bank account. These transfers take approximately 24 - 48 hours to complete.
Bank transfers should be sent from an account held in your own name and the transfer should clearly identify you as a sender.
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What countries is Cent available in?
🇦🇩 Andorra
🇦🇺 Australia
🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇨🇦 Canada
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czech Replubic
🇨🇿 Czechia
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇰 Hong Kong
🇭🇺 Hungary
🇮🇸 Iceland
🇮🇪 Ireland
🇮🇹 Italy
🇱🇻 Latvia
🇱🇮 Liechtenstein
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇲🇽 Mexico
🇲🇨 Monaco
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇲 San Marino
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇬🇧 United Kingdom
🇺🇸 United States of America
🇻🇦 Vatican City
🇦🇺 Australia
🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇨🇦 Canada
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czech Replubic
🇨🇿 Czechia
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇰 Hong Kong
🇭🇺 Hungary
🇮🇸 Iceland
🇮🇪 Ireland
🇮🇹 Italy
🇱🇻 Latvia
🇱🇮 Liechtenstein
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇲🇽 Mexico
🇲🇨 Monaco
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇲 San Marino
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇬🇧 United Kingdom
🇺🇸 United States of America
🇻🇦 Vatican City
What are the fees on Cent?
Instant transfer transactions
1.99% per transactions up to 2,500 EUR
1.49% for transactions greater than 2,500 EUR (1.99% on 2500 EUR, then 1.49% on additional amount)
Debit card transactions
2.9%
Apple Pay
2.9% per transaction
Manual transfer transactions
0.99% per transactions up to 2,500 EUR
0.49% per transactions greater than 2,500 EUR (0.99% on 2500 EUR, then 0.49% on additional amount)
Single European Payments Area (SEPA) Bank Transfer
1% per transaction up to 10,000 EUR (10 EUR minimum)
Minimum fee per transaction is 1.49 EUR.
We may apply an additional network processing fee of up to 0.5 EUR to cover blockchain transaction costs.
Payments in other currencies will be converted to the above rates.
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
1.99% per transactions up to 2,500 EUR
1.49% for transactions greater than 2,500 EUR (1.99% on 2500 EUR, then 1.49% on additional amount)
Debit card transactions
2.9%
Apple Pay
2.9% per transaction
Manual transfer transactions
0.99% per transactions up to 2,500 EUR
0.49% per transactions greater than 2,500 EUR (0.99% on 2500 EUR, then 0.49% on additional amount)
Single European Payments Area (SEPA) Bank Transfer
1% per transaction up to 10,000 EUR (10 EUR minimum)
Minimum fee per transaction is 1.49 EUR.
We may apply an additional network processing fee of up to 0.5 EUR to cover blockchain transaction costs.
Payments in other currencies will be converted to the above rates.
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What banks support instant bank transfers on Cent?
If you are a member of any of the banks listed below and have their mobile app on your phone, we are able to complete KYC identity verification using your bank account data via open banking API. This process takes seconds, and no physical document is required.
- Allied irish Bank
- Bank of Ireland
- Bank of Scotland
- Barclays
- Danske Bank
- First Direct
- Halifax
- HSBC
- Lloyds
- Monzo
- Nationwide
- Natwest
- Revolut
- Royal Bank of Scotland
- Santander
- TSB Bank
- Ulster Bank
How long are the transfer times on Cent?
Payments speeds differ depending on your method. Instant payments are the fastest but are only available to those in the EEA.
Instant bank payments
GBP transactions: up to 2 minutes
EUR transactions: from 10-20 minutes up to one working day
Debit card payments
From 5 minutes up to one working day
Apple Pay
From 5 minutes up to one working day
Manual bank payments
From 10-20 minutes up to two working days
Manual bank payments in the Single Euro Payments Area are settled in sessions - there are 5-6 sessions during the day, but not all banks use all sessions for payment processing. Usually, payments made before 12:00 noon are settled on the same day, while payments sent in the late afternoon or evening will settle on the next working day. Payments made on the weekend will be processed on the next working day or D+2. The speed of payment processing depends on the bank which sends the payment. There are banks which are processing SEPA transfers as cross border with a value date D+2, i.e. two full working days.
There is one exception to this - if the payment is made to the same bank you use, you may experience instant settlement. This is an exception, not a rule.
Please keep in mind that settlement times provided above are just an estimate based on our current experience and sometimes may be significantly longer due to the circumstances beyond our control.
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
Instant bank payments
GBP transactions: up to 2 minutes
EUR transactions: from 10-20 minutes up to one working day
Debit card payments
From 5 minutes up to one working day
Apple Pay
From 5 minutes up to one working day
Manual bank payments
From 10-20 minutes up to two working days
Manual bank payments in the Single Euro Payments Area are settled in sessions - there are 5-6 sessions during the day, but not all banks use all sessions for payment processing. Usually, payments made before 12:00 noon are settled on the same day, while payments sent in the late afternoon or evening will settle on the next working day. Payments made on the weekend will be processed on the next working day or D+2. The speed of payment processing depends on the bank which sends the payment. There are banks which are processing SEPA transfers as cross border with a value date D+2, i.e. two full working days.
There is one exception to this - if the payment is made to the same bank you use, you may experience instant settlement. This is an exception, not a rule.
Please keep in mind that settlement times provided above are just an estimate based on our current experience and sometimes may be significantly longer due to the circumstances beyond our control.
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What fiat currencies are supported on Cent?
Instant bank payments
GBP, EUR
Debit card payments
ARS, AUD, BOB, BRL, BYN, CAD, CHF, CLP, COP, CRC, DKK, DOP, DZD, EUR, HKD, IDR, ILS, INR, JPY, KRW, LAK, MXN, MYR, NOK, NPR, NZD, PEN, PHP, PLN, PYG, SEK, SGD, THB, TRY, TZS, USD, VND, ZAR
Apple pay
GBP, EUR
Manual bank transfer
GBP, EUR, INR
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
GBP, EUR
Debit card payments
ARS, AUD, BOB, BRL, BYN, CAD, CHF, CLP, COP, CRC, DKK, DOP, DZD, EUR, HKD, IDR, ILS, INR, JPY, KRW, LAK, MXN, MYR, NOK, NPR, NZD, PEN, PHP, PLN, PYG, SEK, SGD, THB, TRY, TZS, USD, VND, ZAR
Apple pay
GBP, EUR
Manual bank transfer
GBP, EUR, INR
*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
