FAQs

What are the payment options on Cent?
Instant bank payments
In selected countries we provide our best payment method - Easy bank transfer. It is faster and more convenient than other options and cheaper (fixed rate guaranteed) than other fast methods like card transactions. You can read more about Easy bank transfer here.

Debit card payments
We currently support debit cards issued by major banks across European Economic Area. We do not support prepaid cards, nor credit cards, however this may change in the future.

Apple Pay
The purchase process shouldn't take more than 5 minutes, although requires basic KYC for the first payment and is available to all EEA countries.

Manual bank transfer
We currently support SEPA and Faster payments manual bank transfers. This method is less convenient and slower than the other methods, but definitely the cheapest one. It is available to all holders of a EUR denominated bank account. These transfers take approximately 24 - 48 hours to complete.

Bank transfers should be sent from an account held in your own name and the transfer should clearly identify you as a sender.

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What countries is Cent available in?
๐Ÿ‡ฆ๐Ÿ‡ฉ Andorra
๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ‡ฆ๐Ÿ‡น Austria
๐Ÿ‡ง๐Ÿ‡ช Belgium
๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria
๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ‡ญ๐Ÿ‡ท Croatia
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿ‡จ๐Ÿ‡ฟ Czech Replubic
๐Ÿ‡จ๐Ÿ‡ฟ Czechia
๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark
๐Ÿ‡ช๐Ÿ‡ช Estonia
๐Ÿ‡ซ๐Ÿ‡ฎ Finland
๐Ÿ‡ซ๐Ÿ‡ท France
๐Ÿ‡ฉ๐Ÿ‡ช Germany
๐Ÿ‡ฌ๐Ÿ‡ท Greece
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ‡ฎ๐Ÿ‡ธ Iceland
๐Ÿ‡ฎ๐Ÿ‡ช Ireland
๐Ÿ‡ฎ๐Ÿ‡น Italy
๐Ÿ‡ฑ๐Ÿ‡ป Latvia
๐Ÿ‡ฑ๐Ÿ‡ฎ Liechtenstein
๐Ÿ‡ฑ๐Ÿ‡น Lithuania
๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg
๐Ÿ‡ฒ๐Ÿ‡น Malta
๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico
๐Ÿ‡ฒ๐Ÿ‡จ Monaco
๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ‡ณ๐Ÿ‡ด Norway
๐Ÿ‡ต๐Ÿ‡ฑ Poland
๐Ÿ‡ต๐Ÿ‡น Portugal
๐Ÿ‡ท๐Ÿ‡ด Romania
๐Ÿ‡ธ๐Ÿ‡ฒ San Marino
๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
๐Ÿ‡ช๐Ÿ‡ธ Spain
๐Ÿ‡ธ๐Ÿ‡ช Sweden
๐Ÿ‡จ๐Ÿ‡ญ Switzerland
๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
๐Ÿ‡บ๐Ÿ‡ธ United States of America
๐Ÿ‡ป๐Ÿ‡ฆ Vatican City
What are theย fees on Cent?
Instant transfer transactions
1.99% per transactions up to 2,500 EUR
1.49% for transactions greater than 2,500 EUR (1.99% on 2500 EUR, then 1.49% on additional amount)

Debit card transactions
2.9%

Apple Pay
2.9% per transaction

Manual transfer transactions
0.99% per transactions up to 2,500 EUR
0.49% per transactions greater than 2,500 EUR (0.99% on 2500 EUR, then 0.49% on additional amount)

Single European Payments Area (SEPA) Bank Transfer
1% per transaction up to 10,000 EUR (10 EUR minimum)

Minimum fee per transaction is 1.49 EUR.

We may apply an additional network processing fee of up to 0.5 EUR to cover blockchain transaction costs.

Payments in other currencies will be converted to the above rates.

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What banks support instant bank transfers on Cent?
If you are a member of any of the banks listed below and have their mobile app on your phone, we are able to complete KYC identity verification using your bank account data via open banking API. This process takes seconds, and no physical document is required.
โ€
  • Allied irish Bank
  • Bank of Ireland
  • Bank of Scotland
  • Barclays
  • Danske Bank
  • First Direct
  • Halifax
  • HSBC
  • Lloyds
  • Monzo
  • Nationwide
  • Natwest
  • Revolut
  • Royal Bank of Scotland
  • Santander
  • TSBย Bank
  • Ulster Bank
How long are the transfer times on Cent?
Payments speeds differ depending on your method. Instant payments are the fastest but are only available to those in the EEA.

Instant bank payments
GBP transactions: up to 2 minutes
EUR transactions: from 10-20 minutes up to one working day

Debit card payments
From 5 minutes up to one working day

Apple Pay
From 5 minutes up to one working day

Manual bank payments
From 10-20 minutes up to two working days

Manual bank payments in the Single Euro Payments Area are settled in sessions - there are 5-6 sessions during the day, but not all banks use all sessions for payment processing. Usually, payments made before 12:00 noon are settled on the same day, while payments sent in the late afternoon or evening will settle on the next working day. Payments made on the weekend will be processed on the next working day or D+2. The speed of payment processing depends on the bank which sends the payment. There are banks which are processing SEPA transfers as cross border with a value date D+2, i.e. two full working days.

There is one exception to this - if the payment is made to the same bank you use, you may experience instant settlement. This is an exception, not a rule.

Please keep in mind that settlement times provided above are just an estimate based on our current experience and sometimes may be significantly longer due to the circumstances beyond our control.

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What fiat currencies are supported on Cent?
Instant bank payments
GBP, EUR

Debit card payments
ARS, AUD, BOB, BRL, BYN, CAD, CHF, CLP, COP, CRC, DKK, DOP, DZD, EUR, HKD, IDR, ILS, INR, JPY, KRW, LAK, MXN, MYR, NOK, NPR, NZD, PEN, PHP, PLN, PYG, SEK, SGD, THB, TRY, TZS, USD, VND, ZAR

Apple pay
GBP, EUR

Manual bank transfer
GBP, EUR, INR

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)
What cryptocurrencies are supported on Cent?
Instant bank payments
BTC, ETH, DOT, PLR
DAI, USDC,ย XDAI

Debit card payments

Apple pay

Manual bank transfer

*Availability depends on your country and payment method. For troubleshooting please visit our payment partners (RAMP or Transak)